Online Reservations

Facebook Integration

Facebook Integration Integrate SeatOn reservation widget with your Facebook page. Reservations entered through your Facebook page will automatically be inserted in your SeatOn system. In order to setup Facebook reservations, first of all you have to login on the SeatOn Web application (click here if you need information how to access SeatOn web application (https://support.seaton.site/042092-How-do-I-access-SeatOn-Web-application)). From the menu, select the Settings/Online Reservation/Fac...

Google Integration

Google Integration Allow your visitors to make reservations into your SeatOn system using Google places/maps. When customers Google your business, they could also immediately make a reservation, without visiting your web pages. In order to setup Google reservations, first of all you have to login on the SeatOn Web application (click here if you need information how to access SeatOn web application (https://support.seaton.site/042092-How-do-I-access-SeatOn-Web-application)). Then, follow the...

Availability widget

. SeatOn Web - Availability widget 1. Introduction Availability widget is and add-on to your restaurant's web page which adds SeatOn waitlist functionality to your website. It can be easily embedded into your website, and allow the customers visiting your website to check current table availability of your restaurant and add themselves to the waiting list if all the tables are occupied. Once integrated into your website, it takes form of a floating button on your restaurant's web page: C...

Reservation widget

SeatOn Web - Reservation widget 1. Introduction Reservation widget is add-on to your restaurant's web page which adds SeatOn reservation functionality to your website. It can be easily embedded into your website, and allow the customers visiting your website to create online bookings. Once integrated (#sectIntegration) into your website, it takes form of a floating button on your restaurant's web page: Clicking the Book a table button will open a book a table form to a customer over t...

Online Reservation Widgets

Online Reservation Widget SeatOn Online Reservation widget is an add-on to your restaurant's web page which adds SeatOn reservation functionality to your website. It can be easily embedded into your website, and allow the customers visiting your website to create online bookings. It is similar to a floating button reservation widget (./905463-Reservation-widget), except its position is fixed (unlike the floating button which is always shown on a visible page area). Furthermore, it is possi...

Online reservations - Automatic table assignment

SeatOn Web - Online Reservations settings - Automatic table assignment When guests create online/IVR reservations, instead of manually assigning tables using the Pre-reservations page, tables can be automatically assigned for each created reservation. This feature is not turned on by default, in order to enable it you have to go Settings/Online reservation and on the Settings tab enable the appropriate checkbox under the Automation subtitle: Furthermore, from the drop-down menu you have t...

Online Reservations fees

Online Reservations fees By using Online reservations (/205606-Online-reservations), restaurant guests can be charged for a booked reservation by providing their credit card details during a reservation process. Guests can be charged immediately, when requesting a reservation, or later, at planned time of arrival. IMPORTANT NOTE: Please be aware that if you have installed your SeatOn app before November 3rd, 2020, you have to reinstall the app in order to successfully use this feature. ...

Online Reservations customer pages

Online Reservations - Legacy customer pages Online reservations customer pages are web pages which will be accessed by a customer in order to make a reservation in your restaurant. Reservation process from a guest's perspective is done in 3 or 4 steps (depending on if Online reservation fees (./789925-Online-Reservations-fees) are enabled or not): - Place request (#PlaceRequest) - selection of date, and number of persons - Leave details (#LeaveDetails) - details about guest's address...

Online Reservations - new customer pages

Online Reservations - New customer pages Online reservations customer pages are web pages which will be accessed by a customer in order to make a reservation in your restaurant. Reservation process from a guest's perspective is done in 3 or 4 steps (depending on if Online reservation fees (https://support.seaton.site/789925-Online-Reservations-fees) are enabled or not): - Place request (https://support.seaton.site/966944-Online-Reservations-customer-pages#PlaceRequest) - selection...

Online Reservations - Seating options

SeatOn Web - Seating options By defining seating options, you can allow your customers to choose seating preference when making their online reservations (https://support.seaton.site/966944-Online-Reservations-customer-pages), i.e. the preferred location in your restaurant (inside, outside, terrace, etc.) in which they want to have their seat. Seating options settings can be found in Settings/Online Reservation/Settings from the side menu of the SeatOn Web application, and then clicking on ...

Online Reservations - Reservation page setup

SeatOn Web - Online Reservations - Reservation page setup On this page you can set up look and feel of your online reservation page which will be shown to customers. These settings can be found in Settings/Online Reservation/Settings from the side menu of the SeatOn Web application, and then clicking on the tab Reservation Page: The page is divided into three sections: - Choice between legacy and new online reservation pages (#choicePages) - Set up your business coordinates (#setCo...

Online reservations settings

SeatOn Web - Online Reservations settings Online reservations settings are distributed in 5 different tabs: - Settings (#Settings)- general online reservation settings - Restaurant page - Widget (#restWidget) - add a SeatOn reservation widget (./984191-Online-Reservation-Widgets) to your web page. - Restaurant page - Floating button (#restFloating) - add a SeatOn reservation floating button (./905463-Reservation-widget) to your web page. Floating button is always visible on your web p...