Tables

SeatOn Web - Today reservations Selecting Today reservations from the menu will take you to the Today reservations page which is a core of daily table management. It is divided in five different sections, each one accessible through different tab: - Reservations (#Arrivals) - check all today's expected customer arrivals - Walk in (#Walkin) - manage unannounced customer visits to the restaurant - Waitlist (#Waitlist) - manage waiting list - Active visits (#Walkout) - handle activ...

SeatOn Web - Tables Dashboard Tables Dashboard shows detailed current performance of your restaurant, including current revenue and tables status, types of visits, performance comparison with other days in the past, as well as latest customer feedback, It is divided in 4 sections: * Current revenue and tables status (#CurrentRevenue) * Today's performance graphs & comparison (#TodaysPerformance) * Quick links (#QuickLinks) * Latest customer feedback (#LatestFeedback) 1. Cu...

SeatOn Web - New reservation For detailed instructions how to create new reservation on the SeatOn Web application, please read the How to create new reservation (./604248-How-to-create-new-reservation#WebReservation) page.

Add to Waitlist On the page "Add to waitlist" you can add new entries to the waiting list. The page can be accessed by selecting Tables/Add to Waitlist from the menu, or by clicking on the quick link "Add to waitlist" in the upper right corner of the screen. The page is divided in 3 sections: - Current waitlist statistics (#section1) - Customer information (#section3) - Specifying waitlist entry (#section2) In order to add new waitlist entry, you have to specify this informati...

SeatOn Web - Reservation overview In SeatOn Web application, choose Reservation overview from the menu to go to the Reservation overview page, to get an annual overview of upcoming reservations and pre-reservations, which gives you an insight in total number of reservations in the following days/months. By moving a mouse cursor over a desired date, you can also check total number of reservations and covers for that day: In order to get additional information for a particular day, you ...

SeatOn Web - Reservation center Reservation center gets you detailed information about upcoming reservations. In order to access the page, in SeatOn Web app, click the quick link Reservation Center. Alternatively, select Tables/Reservation overview from the menu, choose a date, and you will be taken to the Reservation center page, where you can search and view all currently open reservations in your restaurant This page is divided into 4 sections: - Period selection (daily / weekly), ...

SeatOn Web - Timeline Timeline page gives you a graphical overview of all visits, and tables’ occupancy on a specific date and time. Besides an overview, you can also update event (#eventChange) time and table. It can be accessed from the main menu by selecting “Timeline” from the main menu: The Timeline page is divided in two sections: - Date selection (#dateSelection) - Click on one of the predefined buttons (today, tomorrow, day after tomorrow), or select a specific date from...

SeatOn Web - Event Search Selecting Tables/Search from the side menu will take you to the event Search page where you can search all past and current events in the restaurant database. There are four possible criteria which you can use to filter out events in your restaurant history: - Reservation code - unique reservation code - Customer name - name of the customer who was the owner of the event - E-Mail - email of the customer who was the owner of the event - Phone number - p...

SeatOn Web - Event Details Event details page provides detailed data about specific event. If the event has not yet finished, you can also change its status, or edit event (./452617-Edit-event). The page is divided into 5 sections: * Basic event information (#sect1_BasicEvent) - basic event information and options to change event status (close, re-open) * Event status and spending amount (#sect2_EventStatus) - current event status (_Show_, _No-Show_, _Canceled_), total spending ...

SeatOn Web - Edit event Edit event page is accessed from the Event details (./253835-Event-Details) page, when the user clicks the _Edit event_ button for the reservation event type. Only opened events and reservations in the status _Expected_ can be modified. You can update the event in three different aspects: * Reschedule (new date & time) (#sect1_reschedule) * Change table (#sect2_changetable) * Change customer (#sect3_changecustomer) After you make changes to the event, a...