Event Details

SeatOn Web - Event Details Event details page provides detailed data about specific event. If the event has not yet finished, you can also change its status, or edit event (./452617-Edit-event). The page is divided into 5 sections: * Basic event information (#sect1_BasicEvent) - basic event information and options to change event status (close, re-open) * Event status and spending amount (#sect2_EventStatus) - current event status (_Show_, _No-Show_, _Canceled_), total spending ...

Tables Dashboard

SeatOn Web - Tables Dashboard Tables Dashboard shows detailed current performance of your restaurant, including current revenue and tables status, types of visits, performance comparison with other days in the past, as well as latest customer feedback, It is divided in 4 sections: * Current revenue and tables status (#CurrentRevenue) * Today's performance graphs & comparison (#TodaysPerformance) * Quick links (#QuickLinks) * Latest customer feedback (#LatestFeedback) 1. Cu...

New reservation

SeatOn Web - New reservation For detailed instructions how to create new reservation on the SeatOn Web application, please read the How to create new reservation (./604248-How-to-create-new-reservation#WebReservation) page.

Add to Waitlist

Add to Waitlist Page "Add to waitlist" can be accessed by selecting Tables/Add to Waitlist from the menu, or by clicking on the quick link "Add to waitlist" in the upper right corner of the screen. The page is divided in 3 sections: - Current waitlist statistics (#section1) - Customer information (#section3) - Specifying waitlist entry (#section2) In order to add new waitlist entry, you have to specify this information: - Customer data - specify a customer that you wish t...

Table management

SeatOn Web - Table management Selecting Tables/Table management from the menu will take you to the Table management page which is a core of daily table actions. It is divided in four different sections, each one accessible through different tab: - Expected arrivals (#Arrivals) - check all expected customer arrivals - Walk in (#Walkin) - manage unannounced customer visits to the restaurant - Waitlist (#Waitlist) - manage waiting list - Active visits (#Walkout) - handle active vis...

Reservation overview

SeatOn Web - Reservation overview Click the quick link Reservation Center, or select Tables/Reservation overview from the menu to go to the Reservation overview page, where you can search and view all currently open reservations in your restaurant. The page is divided into 4 sections: - Period selection (daily / weekly), printing of reservations (#Section1) - Reservation totals for the selected day (#Section2) - Expected occupancy rate for the selected day (#ExpectedOccupancy) - ...

Search

SeatOn Web - Event Search Selecting Tables/Search from the side menu will take you to the event Search page where you can search all past and current events in the restaurant database. There are four possible criteria which you can use to filter out events in your restaurant history: - Reservation code - unique reservation code - Customer name - name of the customer who was the owner of the event - E-Mail - email of the customer who was the owner of the event - Phone number - p...

Edit event

SeatOn Web - Edit event Edit event page is accessed from the Event details (./253835-Event-Details) page, when the user clicks the _Edit event_ button for the reservation event type. Only opened events and reservations in the status _Expected_ can be modified. You can update the event in three different aspects: * Reschedule (new date & time) (#sect1_reschedule) * Change table (#sect2_changetable) * Change customer (#sect3_changecustomer) After you make changes to the event, a...